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Sunday, January 30, 2011

Netflix, Egypt, and the Case for Net Neutrality

Netflix, Egypt, and the Case for Net Neutrality


Tony Bradley – Sat Jan 29, 10:07 am ET
In the wake of the FCC decision to approve a basic framework of net neutrality rules, the battle rages. While Internet providers like Verizon file preemptive challenges to regulations that haven't even taken effect yet, Netflix chimes in to defend net neutrality, and the political strife in Egypt provides a poignant illustration of how important it is for the Internet to be free and open.
Congress established the FCC in 1934 and designated it with the authority to regulate interstate and international communications by radio, television, wire, satellite and cable. Verizon--and subsequently MetroPCS--believes its wires, satellites, and cables are somehow exempt from government regulation, though, and has filed a legal challenge to the FCC's authority to implement a net neutrality framework.
Meanwhile, Netflix finds itself at the center of the net neutrality debate with its streaming video content drawing attention as the type of traffic that ISPs might like to throttle or discriminate against. In an open letter to shareholders, Netflix CEO Reed Hastings said, "Delivering Internet video in scale creates costs for both Netflix and for ISPs. We think the cost sharing between Internet video suppliers and ISPs should be that we have to haul the bits to the various regional front-doors that the ISPs operate, and that they then carry the bits the last mile to the consumer who has requested them, with each side paying its own costs," adding, "This open, regional, no-charges, interchange model is something for which we are advocating. Today, some ISPs charge us, or our CDN partners, to let in the bits their customers have requested from us, and we think this is inappropriate."
Hastings is referring to the ongoing battle between Level3 Communications and Comcast. Comcast has demanded that Level3 pay a surcharge for the privilege of having the Netflix streaming content delivered over its network. However, the Comcast customers are paying for a certain bandwidth of service, and Comcast should not involve itself in whether that bandwidth is used to send e-mails, shop Amazon, post Facebook status updates, or watch Netflix movies. The Comcast customer is already paying Comcast to deliver the content, so Comcast's additional surcharge amounts to double-dipping extortion.
The political unrest in Egypt this week, and the actions by the Egyptian government to shut down Internet access and wireless communications, illustrate the importance of net neutrality and an open Internet. The country-wide blackout--aimed at disrupting the ability of protesters to communicate and organize--is an extreme example, but what if your Internet provider chose to block Facebook or Twitter? What if your provider throttles traffic from some streaming video providers, while providing optimized delivery of other content from providers willing to cave to the surcharge demands?
The battle for net neutrality is far from over. In fact, it has just begun. The actual decision by the FCC to finally approve some sort of net neutrality framework is like drawing first blood.
While the legal wrangling over net neutrality continues, Netflix is doing its part to let the free market speak for itself. By providing data on which Internet providers consistently offer the fastest, and highest quality delivery of streaming video content, Netflix is arming its customers with the information necessary to choose the best ISP and let their purchasing power speak on behalf of net neutrality--at least those customers fortunate enough to have a choice between ISPs.

Taco Bell Uses Social Media To Ward Off PR Crisis

Taco Bell Uses Social Media To Ward Off PR Crisis

1994: the Today Show and the Internet

How far we've come...

Today Show January 1994—What is the Internet?!

http://j.mp/gU80rT

Sunday, January 16, 2011

89% Find Search Engines Do Good Job Finding Information, But “Noise” Is Issue

Has Google’s relevancy gotten worse? A recent opinion poll suggests not, while at the same time confirming a concern that’s been rising in anecdotal accounts — there’s too much “noise” surrounding the “signal.” Rasmussen Reports surveyed 740 adult...

Please visit Search Engine Land for the full article.

Original Link: http://feeds.searchengineland.com/~r/searchengineland/~3/6E2sW9l7Exc/89-find-search-engines-do-good-job-but-noise-is-issue-61064

Wednesday, January 12, 2011

Net Neutrality Rules Workable for AT&T: CEO

Randall Stephenson, CEO of longtime net neutrality opponent AT&T, says that while no regulation would have been preferable, the agency's new rules at least provided some certainty.

Original Link: http://www.internetnews.com/government/article.php/3920446


Tuesday, January 11, 2011

Foursquare Posts New House Rules

With foursquare continuing to grow by leaps and bounds, the location-based mobile app posted a new list of House Rules, divided into DOs and DON’Ts, with several of the latter geared toward eliminating fraudulent check-ins.

The rules: DOs Find your friends on foursquare! It’s more fun with friends. Find them via your phone’s address book or via the tools here. Friend people you know and feel comfortable sharing your location with. Sending mass requests to people you don’t know is a big no-no. Add a shout to your check-in! It adds context and conversation to where you are (think of this as the “what you’re doing” part of a check-in, like, “Seeing Spider Man 3!” or “Finally trying the double double animal style”). You can also send a shout to your friends without checking in to a venue (“Finally leaving the office. Who wants to grab dinner?” or “Driving home for the holidays!”). Leave tips for others. Leave useful tips at locations you’re familiar with. Give recommendations of what to order at a restaurant (“Order the caramel milkshake. Not on the menu but so good!”) or other insider information (“Come on a weekday to avoid lines”) that would be the same kind of helpful info you’d pass onto friends. See more info on foursquare tips here. Create a to-do list. Add places and tips to your to-do list so you remember where you want to go and experience later. Upload a profile photo. Upload a photo to your account so you’ll be eligible for Mayorships (and so people will recognize you when you send friend requests).
Use foursquare to discover what’s around you. If you’re in a new area, open the foursquare app and browse the places tab to discover new venues and tips around you. Go off the grid if you want. Use the [off the grid] feature to check in when you want your whereabouts secret (but visible to you later on your personal user history page). Be respectful of other users. Keep the foursquare community positive! Harassment of other users via tips or shouts is not cool.

DON’Ts Don’t check in when you’re not at a place. Check in when you’re actually at a place, and only check in one time when you’re at a venue (remember: only one check-in per day at a venue counts towards Mayorships!). If you check in more often than when you’re actually at a place, you will see the rapid fire check-in error message. Checking in across the globe is discouraged — we know you love badges, but it’s only really fun if you earn them fairly. Don’t create venues that do not exist. A foursquare venue should be a social location where people can actually meet up. We do think that venues like Snowpocalypse, based around a temporary, real event, are social and, thus, OK! Examples of what not to add: your car, stuck in traffic, your mom. Make sure to search for a venue before adding it to our system. That’s the best way to prevent duplicates! Don’t check into someone else’s home if you’re not there. Home venues are sensitive, and it can creep people out to see non-friends checking in. Remember, checking into your own home is OK! If you have categorized a venue as a home, it will not show on the nearby places list to others, but it will show up if you search for it by name so your visitors can find it (it helps if you have a unique venue name in this case!). And only create a foursquare venue for someone else’s home if you have the permission of the resident/owner.
Don’t leave tips with inappropriate language or negativity directed at another user. They will be deleted! Plus, being nice is better than being mean. Don’t spam via tips. Spamming tips (links to Web sites selling software, realtor contact info, a listing for your business, or other promotion) across a bunch of venues is against our terms of service and will cause your account to be deactivated. Tips should be unique to the venue and useful for others!
Posted by David Cohen on January 11, 2011

Friday, December 3, 2010

Groupon Rejects Google

...could be that some on the Groupon Board of Directors prefer an IPO?


- Posted using BlogPress from my iPhone

Friday, September 10, 2010

Google Instant Changes Game for Brands

SAN FRANCISCO (AdAge.com) -- Google rolled out the most significant change to its search page since the advent of search ads on Wednesday with what it calls "Google Instant." Rather than requiring searchers to hit "enter," results pop up -- along with corresponding search ads -- as you type a Google attempts to predict queries from the very first character. 

The results evolve as you type and change in real-time, allowing users to adjust their string of queries as they type. "It's like power-steering in a car; once you get used to it, you won't be able to search without it," said Google Search VP Marissa Mayer, adding that it's a fundamental shift in search technology and "a step into the future of search." 

The tagline for Google Instant is "Results as you type. Fewer Clicks" -- and the company predicts the product will save users more than 350 million hours a year, or two to five seconds per search, on average. So with all that time-saving, will users be spending less time in search, meaning less time with search ads, now a $23 billion business for Google? 

"Overall, this will be a much better experience for our users, so they will actually be searching more," Ms. Mayer said. "Google Instant will grow the size and scope of search in general." 

But there will be some concrete changes for Google's search advertisers. Since the real-time results can change on a millisecond basis, Google had to come up with a new way to define an ad impression. They decided that a cognitive pause was three seconds long -- meaning that if a user paused on a results page for three seconds or more, he or she was comprehending the contents of the page long enough for it to count as an impression. Google, of course, only gets paid when there is a click, but it will change the calculation for advertisers who carefully tailor their ads to reach a hoped-for click-through rate. 

"It could be a 5% increase or a 5% decrease in average impressions, but it should not change the amount of money advertisers make," said AdWords head Jon Diorio after a splashy press event at the San Francisco Museum of Modern Art. "If anything, we believe users will be more engaged and drive more value for the advertiser. It shouldn't change the total number of clicks." 

Analysts and marketers have just begun sorting through what it all means for brands that spend millions a month on search advertising. At first blush, the real-time results appear to give more prominence to the web's biggest brands. Just typing the letter "a" into the search box and doing nothing else auto-completes the first word as Amazon, or, AOL, depending on browser history and geography. As a result, almost the entire page is a list of Amazon links. The same goes for the letter "t" and Target and the letter "f" with Facebook.
While results appear to differ a bit based on a variety of factors, the advantage to those attached to a letter are a lot more search impressions. 

"You can't ignore the fact that the first letter is a high exposure spot," said Rob Garner, senior strategy director at iCrossing, a unit of Hearst. "If I'm typing in 'a,' technically Google doesn't know if I'm going to Apple or Amazon, and even if it doesn't last three seconds on the page, there's going to be a flash of an ad or a result there. I cant help but think that's going to make a tremendous difference for the brands that come out at the top like Bank of America, Best Buy, Wal-Mart, etc." 

But Google execs argued that the impact of those first-letter impressions will be small. Othar Hansson, senior staff software engineer for Google Instant, said the ad metrics should remain almost exactly the same because of the users' intent. "Our overall metrics show the users still get results they are looking for," he said. "Some people might be distracted by the results, but normally, they have an actual intent, and they keep searching for that. We haven't directly analyzed if people are distracted by the top or intermediate results, but if they're looking for aardvarks and Amazon comes up, if they go shopping at Amazon, I think its a very small effect."
Mr. Hansson and other engineers argued the reason those big brands are the top results is because those are the results most often looked for when users type that letter into the search box, so Google continues to give the most relevant results. When pressed further, Mr. Hansson said, "Obviously Kohl's is interested that Kmart is first -- I think people have brand preference, but these things do change over time." 

Google execs were quick to note that natural search results, and techniques companies use to land higher in Google search results, won't change. But Johanna Wright, director of product management for Google Instant, said one difference is that they will direct users to "page two" results faster. "As you continue typing and narrowing your search, the instantly changing and refreshing results below the search box will be giving you more relevant results," she said. "So if you previously looked on the second page, now those same results come to the top of the pile for you." 

Proving exactly how futuristic the product is, Ms. Mayer showed a slide of Google's 2000 April Fool's joke, an upgrade that was supposed to predict what you were searching for without you having to type. At this point, it's just one keystroke away.

Facebook moves to top of list for time spent on sites - Related Stories - IAB SmartBrief

Facebook moves to top of list for time spent on sites - Related Stories - IAB SmartBrief

Facebook last month claimed first place among sites for time spent, with 41.1 billion minutes, followed by Google with 39.8 billion minutes and Yahoo! with 37.7 billion, comScore is reporting.

However, Yahoo! edged Google for unique visitors, tallying 179 million to the search giant's 178.8 million. Microsoft was third with 165.3 million and Facebook stayed in fourth, with 148 million.